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Client Service Agent (#77219)  Posted: 01/23/2018   
Santa Fe , New Mexico 87502  Type: TEMP   
 Pay: 22.00 
Category:   
Temporary to Hire
Details:   
Client Service Agent Client Service Agent in Santa Fe, New Mexico The Client Service Agent (CSA) will provide professional, courteous service to our clients, producers, and company personnel. With a positive attitude, the CSA will provide a high level of support in obtaining, maintaining, expanding, and servicing our commercial accounts. Working alongside the Producers, or AE as assigned, and the CSA shall be responsible for overseeing management of assigned accounts, including redundant interface with appropriate decision makers, carrier interface/marketing, relevant collaboration with colleagues throughout the organizations, and negotiation of coverage terms and conditions. Issues related to policy processing, maintenance of client data on the Epic agency management system, routine changes (e.g. adding a new vehicle to the policy), and other transactional or clerical work fall within the domain of the CSA. JOB RESPONSIBILITIES ? Manages a book of Property and Casualty ins...
Qualifications:   
Two (2) years in insurance company or agency with at least one of those years in commercial lines ? High School diploma or equivalent; AA and/or college degree desirableDemonstrated proficiency with computer systems, including but not limited to Microsoft Office and automated agency management systems ? Excellent written and oral communication skills ? Property and Casualty Insurance License ? Broad knowledge of insurance products and usages and ability to work independently ? Ability to work in a positive team environment
Contact:   
Pamela Trainer
2100 Osuna Rd NE
Suite 100
Albuquerque ,  New Mexico    87113
(505) 995-8677
pamela.trainer@excelstaff.com
 

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